National Child Welfare Resource Center
for Organizational Improvement
A service of the Children's Bureau, US Department of Health and Human Services
 
 
What are Teleconferences? Teleconference Program Past programs

The National Child Welfare Resource Center for Organizational Improvement links
states by telephone to share information and hear from experts on topics you have identified as critical to the management of child welfare agencies. No special
equipment is needed, although a speaker phone allows any number of people at the same location to participate. Most sessions last 60 to 90 minutes.

While teleconferencing can never replace face-to-face training, the method saves
time and money. There are no food or travel costs, no accommodation costs, and
even more important, no time wasted travelling to a central site. That means no loss in productivity. People receive knowledge, stimulation and a respite from the job without losing a day’s work.

How does the teleconference program work?
Through this website and by mail, we provide information to you and your agency about available training programs and workshops. Register for one or several events by email at
our online registration form, or by calling 1-800-HELP KID (435-7543). When you register you will be given the phone number to call to take part in the program. Be sure to download the online handouts for any teleconference you find interesting.

Can I ask questions?
The teleconference Line is an interactive system. People can talk directly to the
presenters and all sessions are structured to allow time for questions. Because we use a “voice-activated” system, only one person can be heard at a time. The voice activates the system. This avoids the confusion of hearing several people at once.

Be sure to use the mute button on your telephone speaker when listening. This will eliminate background noise from your own site.

How much does it cost?
We offer our teleconference programs free of charge. But please remember to preregister so we can send you handouts and other materials before the teleconference.

 
         
             


updated on 09/03/2008

 

National Child Welfare Resource Center for Organizational Improvement
Edmund S. Muskie School of Public Service
PO Box 9300, 34 Bedford Street, Portland, ME 04104-9300
1-800-HELPKID (435-7543) • fax: 207-780-5817

UNIVERSITY OF SOUTHERN MAINE
Muskie School of Public Service